Rugby Chairs FAQ

Q: Why do Vesco Rugby chairs cost more than some other brands?

A: “The bitterness of poor quality remains long after the sweetness of a cheap price is forgotten”- Benjamin Franklin

Our attention to detail is unsurpassed…period. We verify all dimensions with our customers before we begin the building process and when the chair is complete, again, all dimensions are verified prior to shipping. We at Vesco sponsor more top level athletes than any other rugby chair manufacturer, utilizing their feedback to continuously improve our product. We have never been satisfied with the ‘status quo’ and are committed to achieving ‘Rugby Chair Nirvana’ (RCN)

Q: My friend and I have a bet we would like you to settle. He says the welds on your chairs are to perfect to be done by a human, so you must use a robotic welder. I say B.S., robotic welders are too expensive to use on ‘one-off’ wheelchairs... who is right?

A: You are! Actually our head welder retired from N.A.S.A where he used his expertise to perform critical welds on the Space Shuttle, along with other highly demanding projects. His first trek into welding took place for the ‘Wright Brothers'... just kidding, he’s not THAT old (but almost).

Q: VMC developed the 5/8” axle which has saved me tons of money in bent axles, but why didn’t you just go with a 3/4" or 1” axle so they never bend?

A: Good question, but remember that in a big hit, something has to give. If the axle doesn’t yield to the impact, the force will be transferred to the wheel, which results in a bent rim and / or broken spokes, both of which are more time consuming and costly to repair or replace than an axle.

Q: I am a new injury and have never ordered a rugby chair before. Can I just use my everyday chair measurements?

A: No, the two have nothing in common. It is critical to get your measurements correct in order to maximize everything your new rugby chair can offer you. We have a data base of every chair we have built and our office staff has over 25 years experience playing the sport so we are well equipped to help you through the ordering process. Please give us a call using our toll free phone number (U.S. only) or shoot us an e-mail and we’ll be glad to answer any questions you may have.

Q: I really can’t afford a new chair, do you have any ideas or maybe used chairs?

A: First I would suggest applying for a Challenged Athletes Foundation (CAF) grant. Check out their website www.challengedathletes.org Talk to other players in your area to find out about any other organizations that may be able to help you out with the purchase of a new chair.

Next, give us a call. Occasionally we will sell our Demo chairs to make room for new models along with our ‘Sponsored Athletes’ trade-in chairs. Lastly, check out our ‘PRE-OWNED CHAIR CONNECTION’ forum coming soon to our website. The forum will be used to connect buyers to sellers and will be strictly focused on rugby chairs only.

Q: Where can I find the Owner's or Maintenance Manual for my chair?

A: Please click here to access the manual.

Q: Where can I find chair repair videos?

A: Please click here to access our YouTube channel.

Email Support
Paul@vescometalcraft.com